Dear Future Client, we promise that:
We’ll work hard
Whether it’s a Friday night offer or a last-minute sprint to Homesense to get that matching throw pillow for your kick-ass staging, we’ll work overtime to provide you with the real estate customer service that ensures you’re happy and have all of the information you need to make the best decisions regarding your move.
We’ll be available when you need us
We know that real estate never sleeps and that’s why we pride ourselves on our fast response time, whether you’re calling us about a question on one of our listings, need a market evaluation on your property, or just want to chat.
We’ll be honest with you
If we think that you can’t afford the house you want, or that you have unrealistic expectations when it comes to the value of your current home, we’ll tell you. We’d rather forfeit a commission cheque than encourage you to make a decision that you’ll regret – as far as we’re concerned, honesty turns good real estate customer service into great service.
We won’t disappear after the sale
We won’t work with you and then disappear as soon as you’ve bought or sold a property with us. We’ll stay in touch as often as you’d like us to (and you’ll get an invite to our fancy client parties, too).
Real Estate Customer Service That Works
Our pledge is to provide you with the highest level of customer service in the real estate industry. We’re so confident that you’ll be 100% delighted with our expertise and service that we guarantee you the right to cancel your representation agreement with us at any time if you’re not completely smitten with our services. And we’ll happily put that in writing!